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Orthodontics Victoria Patient Screening & Office Protocol (COVID-19) 

On March 15, 2020, we had to summarily cancel all patient future appointments in the context of COVID-19. As we slowly re-introduce routine orthodontic care, we will contact our patients by email with our revised clinic schedule. Please contact us by email to book an appointment for immediate/emergency reasons as well. We anticipate that our text messaging system will be up and running by next week to allow our patients to communicate with us via text (details will be provided in our next email). While many things have changed, our commitment to our patients' health and safety remains. The following guiding measures (outlined below) have been identified as foundational for reintroducing routine orthodontic care services at Orthodontics Victoria


Pre-Appointment Questionnaire 

One to two days prior to your appointment, kindly complete the Pre-Appointment Questionnaire (PAQ) and email it to us. Submission is strictly by email only.  We will not be able to accommodate your appointment without having received the completed questionnaire before you arrive for your appointment.

Face mask 

Patients are requested to wear a facial mask when possible to cover nose and mouth. Patients and their guardians who do not have signs or symptoms or potential exposures to COVID-19 are not required to wear a facial mask according to CDSBC; however, they must perform hand hygiene at all times and maintain a minimum 2-metre distance from others at entrances and in any designated waiting areas. Medical masks and N-95 respirators are reserved for healthcare workers and other first responders.


Physical Distancing

COVID-19 spread is more likely when people are in close contact with one another (within about 6 feet). For this reason, our reception will accommodate only 3 individuals at a time. Chairs are 6 feet apart. Family members are requested to wait in car. 


Non-Contact Temperature Testing (Backorder)

We will perform non-contact thermal testing for both patients and employees. The test is not recorded, and are conducted safely and respectfully. Kindly let us know if you do not wish your temperature taken. Individuals with temperatures at or above 38˚C (100.4˚F), will be advised to return home, self-isolate, and seek medical help.


Hand Sanitizers

Hand sanitizers kills germs because of 70% isopropanol alcohol content which is rubbing alcohol.  Certain viruses or spore forming bacteria are not very susceptible. Hand sanitizers are external use only. They are flammable. When using this product avoid contact with eyes. If contact occurs, rinse thoroughly with water.​ Keep out of reach of children. If swallowed, call a poison control centre or get medical help right away.​ ​


Frequent Handwashing

Washing your hands frequently can help prevent the spread of COVID-19. Here is how to wash properly:

  • Rub your hands vigorously for at least 20 seconds.

  • Scrub all surfaces, including the backs of your hands, wrists, between your fingers and under your fingernails.

  • Rinse well.

  • Dry your hands with a clean towel or air-dry them.


Avoid Touching Surfaces

Surface areas in general are reservoirs for viruses, bacteria, and other germs. Research suggests viruses may survive for hours or even days. Simply touching a contaminated surface won’t give you COVID-19. But then touching your mouth, nose, or eyes can transfer the virus to those sensitive spots, allowing the virus to enter the body and cause infection

1.5% Hydrogen Peroxide RInse (Backorder)

To date there are no high-quality studies on the virucidal efficacy of commonly used oral mouthwashes. Both povidone-iodine and hydrogen peroxide do exhibit some virucidal activity against  respiratory viruses. As a clinical workflow regarding aerosol generating procedures, the patient could be asked to rinse with 10 ml of 1.5% hydrogen peroxide for 1 minute prior to the procedure.


Extra-oral Aerosol Reduction (Backorder)

Vanguard Gold Mobile is an extraoral dental suction unit designed to safely capture chairside aerosols. It helps protect our operatory from airborne contaminants. This dental aerosol vacuum is compact and uses a flexible suction tubing that can be adjusted and positioned for optimal location near the patient.


Intra-oral Aerosol Reduction (Backorder)

The Purevac high volume evacuation system enables a one-handed approach to evacuate the patient’s oral cavity of aerosols, splatter, fluid, and debris, while also providing visibility and illumination to the treatment area.

201-3680 Uptown Blvd Saanich, BC V8Z 0B9
Tel: 250-595-4341 Fax: 250-595-2962
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Copyright 2017 © Dr. Marlon A. Moldez, Inc All Rights Reserved